At the website operated by Sheffield Silver, your privacy and data security are of utmost importance (‘the Company’ or ‘we’). This Privacy Policy provides a detailed explanation of our approach to handling personal data in alignment with various global privacy standards such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy is designed to cover all aspects of your interaction with our website, applications, services, and products. It’s important to be aware that this privacy policy pertains solely to our platform and does not apply to external third-party platforms, applications, products, or services which may have their own distinct privacy policies.
Our privacy practices are centered around interactions where you:
- Utilize our applications and services with authorized access
- Navigate our websites that fall under this Privacy Statement umbrella
- Engage with communications from us, including newsletters, emails, calls, or text messages/SMS
We collect a range of personal data to facilitate our services. This includes but is not limited to:
- Information related to your account set up and management
- Details required for processing payments
- Financial records relevant to transactions
- Records of your purchases made through our platform
- Identifiers specific to your mobile device
- Data indicating your location, where applicable
- Feedback you provide on our products or services
- Information from social media interactions
- Details about the products you own or inquire about
This data may be gathered directly from you, through your interactions with our services, and via automated tools and technologies. In some cases, third parties may also share personal data with us, adhering to their privacy policies.
We employ cookies to enhance user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, each serving a specific role within the website’s functionality. Users have the option to manage non-essential cookies through our provided Cookie Manager tool.
We adhere to data retention policies that comply with legal requirements and the original purpose of data collection. Once these purposes are fulfilled, we take steps to either delete or anonymize your personal data.
To safeguard your personal data, we implement robust organizational measures and security protocols. This includes encrypted communication and the use of secure third-party service providers.
We recognize the importance of protecting children’s privacy. Our services are not intended for users under the age of 18, and we do not knowingly collect personal data from such individuals.
Under this policy, you have a set of rights that vary depending on your jurisdiction. These may include:
- Accessing your personal data
- Rectifying inaccurate data
- Requesting erasure or restriction of your data
- Exercising your right to data portability
- Objecting to certain types of processing
- Withdrawing consent at any time (where applicable)
- Non-discrimination for exercising your privacy rights
- Filing appeals or complaints regarding your data
We commit to updating this policy as needed. Any modifications will be communicated through updates on our website.
For inquiries, unsubscribe requests, or to exercise your data rights, please reach out to our privacy team by email at [email protected] or via written correspondence to the address provided on our website.